What to expect at your next visit to Whistlers
...STAYING SAFE WITH US...
We are excited to open our doors again for you on 2nd December! No doubt by now... we have all become accustomed to the changes and also realise.... that it is still possible to go out, relax and enjoy yourselves...... well what a relief for that. And although initially some of the changes might have seemed a bit stringent, we have also developed some very good practices which we plan to keep in place for some time to come. The end of the year is now not far away and seats are limited, so don't waste any time in booking your Christmas get together with us! Please remember that the "rule of 6" still applies with additional restrictions which means each table booked must be for people who are from the same household or who are in a support bubble. We are so excited to celebrate the end of 2020 with you very soon!!!!!
...OPERATIONAL CHANGES & DINING OPTIONS...
From 2nd December onwards Restaurant dining is available for lunch and dinner as follows:
- Tuesday to Sunday 12pm-2.30pm and 5.30pm-10pm (last orders at 9pm)
- Closed on Mondays
- Christmas closure is as follows 24th, 25th, 26th, 27th, 28th December.
- We will re-open from the 29th December and be open for New Years Eve and New Years Day too!
While we are open for dine in customers, takeaway will only be available on an ad-hoc basis and pre-orders will no longer be possible. We apologise for this inconvenience and also want to acknowledge the incredible support we have received from many of you during each lockdown. We sincerely appreciate your ongoing support & understanding
Pre-booking tables is not essential but highly recommended to avoid disappointment. Please note that at times there may be a time restriction on your table, but we will always let you know if this is the case.
Outdoor seating is available and does not need to be pre-booked. Please keep in mind that if there is an unexpected change in weather, we may not have capacity to relocate you to an inside table and we apologise in advance for this
Menu’s will now be provided as a single use paper copy and will be disposed after each use. You are also welcome to view our menu on our website using your own smart device
Indoor tables have been reduced to allow for safe distancing requirements
Party bookings are restricted to a maximum of 6 people
Where a 2 metre distance cannot be maintained, side to side or back to back seating is in place
We have a maximum safe capacity of 22 customers on the bar level at any one time
Outdoor seating is also available and has been spaced appropriately, we ask that you please do not move these tables and chairs
Our bathrooms operate as a one in one out policy – please check with staff before entering
We will be operating with lower numbers of staff than usual and appreciate your patience
Upon entering the premises please wait to be greeted by staff who will then direct you to your table
For customers collecting takeaway, please only one person to collect, wear a face covering and please wait in the designated waiting area
Hand sanitising stations are located throughout the restaurant for your convenience.
We recommend that as a minimum you sanitise your hands as follows:
- upon entering and exiting the premises
- entering & exiting the bathrooms
- before & after consuming a meal
- before & after handling something that someone else has handled
All staff have been trained in the importance of effective hand hygiene and follow the same recommendations
In line with government guidelines, all staff will wear a face covering while working in customer facing areas of the premises
Customers are required to wear a face covering while moving about the premises (which includes visiting the bathrooms). You are not required to wear a face covering while seated at your table
We continue to maintain a thorough cleaning schedule which has increased in frequency, paying particular attention to hot-spots such as door handles, bathrooms and any frequently used items
All tableware including items such as salt & pepper grinders etc... are "always" sanitised before and after each use
We use a commercial grade surface sanitiser and “single use” cleaning clothes which are disposed of after each use
Card machine terminals are wiped down with antibacterial surface wipes between each use
Pre-payment is accepted over the phone using credit/debit card or via BACS transfer
Contactless payment is available at time of dining
Cash is accepted, however we ask that you have the correct amount so that no change is required