What to expect at your next visit to Whistlers
...STAYING SAFE WITH US...
We are excited to open our doors again to you on 9th July, but this time with a whole new dynamic feel. You will notice a number of changes in the way we now do things and although some of these may seem a little “strange” (particularly to us) they have been developed to help keep you and our team safe. These procedures will be reviewed regularly and updated accordingly to keep in line with current government recommendations and while your health and safety is of the utmost importance to us, so is maintaining a friendly relaxed environment where you can enjoy yourselves and feel at home. We appreciate your co-operation and understanding during this time and look forward to serving you in Whistlers very soon
...OPERATIONAL CHANGES & DINING OPTIONS...
From 9th July onwards Restaurant dining and takeaway is available for lunch and dinner as follows:
- Wednesday to Sunday 12pm-3pm and 5pm-9pm
- Closed on Monday & Tuesday
Pre-booking for takeaway can only be taken a maximum of 4 hrs in advance and we are sorry but we can no longer accept any takeaway pre-bookings on a Friday or Saturday evening. We are however happy to receive your orders and where possible will do our best to fit you in.
Pre-booking tables for dining in or those wishing to have a "drink only" is not essential but highly recommended to avoid disappointment. Please note that at times there may be a time restriction on your table, but we will always let you know if this is the case.
Outdoor seating is available and does not need to be pre-booked. Please keep in mind that if there is an unexpected change in weather, we may not have capacity to relocate you to an inside table and we apologise in advance for this
Tables will no longer be pre-set with cutlery and glassware etc…
Food and tableware will now be delivered on trays and placed within easy reach to your table. Here you can collect your meals, drinks, cutlery etc… we also ask that you return all items to this tray when you are finished
Menu’s will now be provided as a single use paper copy and will be disposed after each use. You are also welcome to view our menu on our website using your own smart device
Indoor tables have been reduced to allow for safe distancing requirements
We have a maximum safe capacity of 20 customers inside at any one time
Outdoor seating is also available and has been spaced appropriately, we ask that you please do not move these tables and chairs
Our bathrooms operate as a one in one out policy – please check with staff before entering
We will be operating with lower numbers of staff than usual and appreciate your patience
Upon entering the premises please wait to be greeted by staff who will then direct you to your table
For customers ordering takeaway, please only one person to collect and please wait in the designated waiting area
Hand sanitising stations are located throughout the restaurant for your convenience.
We recommend that as a minimum you sanitise your hands as follows:
- upon entering and exiting the premises
- entering & exiting the bathrooms
- before & after consuming a meal
- before & after handling something that someone else has handled
All staff have been trained in the importance of effective hand hygiene and follow the same recommendations
We continue to maintain a thorough cleaning schedule which has increased in frequency, paying particular attention to hot-spots such as door handles, bathrooms and any frequently used items
All tableware including items such as salt & pepper grinders etc... are "always" sanitised before and after each use
We use a commercial grade surface sanitiser and “single use” cleaning clothes which are disposed of after each use
Card machine terminals are wiped down with antibacterial surface wipes between each use
Pre-payment is accepted over the phone using credit/debit card or via BACS transfer
Contactless payment is available at time of dining
Cash is accepted, however we ask that you have the correct amount so that no change is required